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Market Regulation

A regulated market or controlled market, is the provision of telecom products and services that are regulated by a government appointed entity, in most cases referred to as the Regulator. The regulation may cover the terms and conditions for supplying/delivering the products and services and in particular the price allowed to be charged and/or to whom they are supplied. It is common for a regulated market to control telecommunication monopolies.

Quality Management

One of the objectives of Regulatory Authorities is to ensure that interests of consumers are protected and conditions for growth of the telecommunications industry, broadcasting and cable services are nurtured in a proper manner. It is therefore important that regulators are aware at all times whether subscribers of voice, data and video services indeed receive and experience the services they are subscribed to properly.

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